Noteca filters out the noise of the thousands of conversations held each day in Social Media and allows us to actively participate in those which most interest us. Through these conversations we establish personal and professional connections with potential clients. These connections between companies and clients are the key to the success of new marketing strategies and are what distinguish Social Media from traditional channels.

Noteca is therefore a Social CRM, a tool with which you can record all the conversations you have in Social Media. You have all your Social Media conversations recorded in a very simple and user-friendly manner and you can easily recall who you have spoken to.

Record of conversations

Each Twitter blog or user you have spoken to through Noteca is automatically added to the contacts section. In this way, every person with whom we have established a personal or professional connection has their own contact page in Noteca. In the Contacts section, useful information on the people we have conversed with (URL, e-mail, telephone, address, twitter, etc.) is just a click away.

Furthermore, you can always see a tag with the blog’s influence, as well as an indicator which shows you the number of previous conversations that have been held with a person.

The team’s experience

As a Social CRM, Noteca allows the members of your team to take advantage of their colleagues’ previous experience. Any member of your team can add notes to the contact pages about the authors of a blog or Twitter users. In this way, in future conversations with that author, you can take advantage of the previous experience to strengthen links and make a better connection with clients.